Y as in Wyoming?

Agent: Sir, Is that Y as in Wyoming?
American caller: U sure, coz the last time I checked Wyoming starts w/ a W.

from: livs

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ME : May I have the service tag please?

Chinese/Korean Customer : Ok the service tag is 1-B-S-R-"Yi"

ME : Ok. So That's number 1. And then B as in Bravo. S as in Sierra. R as in Romeo and is the last character a number three??

Customer : No! No! That is Letter Yi!

ME : Uhh .. ok. Is that a Letter C? As in Charlie? Or Cat?

Customer : No! No! Letter Yi! Like Yu! Yu!

ME : Letter T? Like Tree? Or Two??

Customer : No! No! Letter Yi! YI!!!! Like Yu! You know, with the animals!

ME : OHHHHH!!! A LETTER Z!!! AS IN ZOO! With the animals!!

Customer : YES YES!! You got it!

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I heard from my ofcmates
There is an Inidan customer named Shakira
CSR: Can you please spell out your name?
Shakira: ok,..it is S as in Shakira
H as in Hakira
A as in Akira
K as in kira
I as in Ira
R as in Ra
A as in A
HEHE

from: spadia

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this happened while we were on our pre-live days....

CSR: thank you for calling #$%$#^%^%## my name is #@$@$ may i have your mobile number?

CUST: ***********

CSR: how can i help you today?

CUST: i would like to pay my bills

CSR: i would first like to verify some information...your name ma'am? and your cc number? .......and just to verify ma'am, you are in the state of missouri (ANG PAGKAKAPRONOUNCE ng agent ay MISERY)

natawa nalang ung customer.. naaliw siguro..

from: mintfreak

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Wala pa namang call that time, yung co-CSA ko binigyan ako ng gum. Sa malas biglang may dumating na call ...

Me: sh*t ka, ang asim pala nito.

Client: What are talking about? Im here to blah.blah.blah!

from: krazie21

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May kausap akong Indian client that time, eh, mejo pre-occupied ako ng ibang bagay. I kept on saying to him that the problem is on bangladesh, eh sa Indonesia pala tumatawag. Sabi ba naman saken, "I think you have a boyfriend in Bangladesh" sabay tawa. Chismoso!

from: krazie21

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Nangyari ito sa co-agent ko last sunday (August 15):

CX: So, what's your ethnic origin (basta something to this effect... nakalimutan ko na yung exact na tanong).

TS: I'm an asian...

CX: Oh... in Asia. Well, Kung Hei Fat Choi!

Happy New Year... ayos!

from: kikkoman

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Tech Sup: Sir, can you tell me what you see on the monitor?

Cust: Nothing! It's all black!

Tech Sup: Sir, is the monitor on?!

Cust: Yes!

Tech Sup: (Duda kung on nga) Sir, do you see a power button on the monitor? Can you please push that button?

Cust: (Silence) Oh! Everything is okay now.

from: driven